Travel Medical Assistance

• Emergency medical evacuation transportation assistance
• Physician/hospital/dental/vision referrals
• Repatriation of mortal remains
• Return travel arrangements
• Emergency prescription replacement
• Dispatch of doctor or specialist
• Medical evacuation quote
• In-patient and out-patient medical case management
• Qualified liaison for relaying medical information to family members
• Arrangements of visitor to bedside of hospitalized insured
• Eyeglasses and corrective lens replacement assistance
• Medical payment arrangements
• Medical cost containment/expense recovery and overseas investigation
• Medical bill audits
• Shipment of medical records
• Medical equipment rental/replacement

Worldwide Travel Assistance

• Lost baggage search; stolen luggage replacement assistance
• Lost passport/travel documents assistance
• ATM locator
• Emergency cash transfer assistance
• Travel information including visa/passport requirements
• Emergency telephone interpretation assistance
• Urgent message relay to family, friends or business associates
• Up-to-the-minute travel delay reports
• Long-distance calling cards for worldwide telephoning
• Inoculation information
• Currency Conversion or purchase
• Up-to-the-minute information on local medical advisories, epidemics, required immunizations and available preventive measures
• Up-to-the-minute travel supplier strike information
• Legal referrals/bail bond assistance
• Worldwide public holiday information

LiveTravel Emergency Assistance

• Flight rebooking
• Hotel rebooking
• Rental vehicle booking
• Emergency return travel arrangements
• Roadside Assistance
• Rental Vehicle Return
• Guaranteed hotel check-in
• Missed connections coordination

Concierge Services

• Restaurant referrals and reservations
• Event Ticketing
• Ground transportation coordination
• Golf tee time reservations and referrals
• Wireless device assistance
• Latest worldwide weather and ski reports
• Floral Services
• Private air charter assistance
• Cruise charter assistance
• Latest sports scores
• Find, wrap, and deliver one-of- a-kind gifts
• Movie and theater information
• Latest stock quotes
• Special occasion reminders and gift ideas
• Lottery results
• Local activity recommendations

Personal Security Assistance

IDENTITY THEFT:

• Assist Identity theft victim by ordering and reviewing credit bureau records on their behalf
• Investigate financial accounts where identity theft is suspected
• Interact with law enforcement to pursue prosecution of criminals
• Review account activity to identify any suspicious activities

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